sovaGuide™ featuring Jeanie™
Jeanie is a virtual coach designed to engage patients at pivotal moments, and when human intervention is necessary, escalates to a live coach.
sovaGuide featuring Jeanie
Jeanie is a virtual coach designed to engage patients at pivotal moments.
Jeanie checks-in, coaches patient behavior, and supports through the tough early phases of therapy.
Jeanie also celebrates and sends encouragement along the way. And when human intervention is necessary, Jeanie escalates to a live coach (sovaSage coaching staff or Yours) ensuring timely, meaningful support.
- Ai driven adherence coaching
- Behavior nudges based on real-time data
- Seamless handoff to live coaches when escalation is needed
- Targets 90-day compliance threshold with precision
- Advances to long-term adherence monitoring where you will find substantial ROI
Long-term Adherence Starts Here
sovaGuide Pro
Full-service patient management utilizing our coaches & sovaSage solution
sovaGuide Biz
DME-led coaching utilizing our sovaSage solutions and your coaching team
Driving Sustainable Revenue Through Long-term Compliance
Patient engagement continues well past the initial 90-days
Our solution provides:
- Automated long-term monitoring that encourages ongoing therapy use.
- Proactive touchpoints that keep patients connected to their DME provider.
- Built-in resupply requests so patients can easily order new masks and supplies directly from their provider.
Jeanie Virtual Sleep Coach
Our solution provides:
- 24 / 7 / 365
- Therapeautic feedback
- Proactive engagement
- Patient directed outreach
- Integrated with sovaFit
- Your branding
- Advanced reporting
Compliance Management Services
Our solution provides:
- Live support when needed or
- When patient asks for help
- Experienced clinical team
- Clinical monitoring
- Structured protocols
- HME escalation when required
- Advanced reporting
Create predictable, repeatable billings tied to ongoing use
Patients who reach >6 months adherence generate reliable annuity revenue via recurring PAP resupply.
Sustained adherence builds lifetime value
increase in % of nights using therapy
increase in average hours used per night
Compliance Doesn't Stop at 90-days.
Neither Should Revenue.
6 month monitoring equals 80% higher profits versus only 90-day monitoring
Clinical Monitoring & Troubleshooting
Our team of experienced respiratory therapists and sleep coaches are licensed and available to support your patients in need. They are here to guide them through the process of becoming compliant with their Positive Airway Pressure (PAP) therapy.
Patient Therapy Feedback
We offer a unique clinical feedback tool that is seamlessly integrated with our virtual sleep coach software. This tool is also linked to patient-specific content to enhance patient feedback. Our approach takes into account usage, leak, and event data, as well as patient goals. This enables us to encourage and guide patients towards full compliance, thereby improving their overall experience.
Proactive Outreach
Jeanie will automatically contact patients, and when necessary, our Respiratory Therapists (RTs) or sleep coaches will supplement this communication. We reach out to patients for various reasons, such as scheduling physician consultations, promoting therapeutic compliance, and resolving any issues that may arise.
Supply Replenishment & Optimization (leveraging sovaFit™)
If a patient is unsatisfied with their mask, we have a solution. Jeanie will call upon our sovaFit mask fitting tool to suggest the best mask for the patient. This approach enhances the supply replenishment process by improving its user-friendliness and efficiency to an unprecedented level.
Detailed Reporting
At sovaSage, our work is rooted in data analysis. We apply this expertise to help you, our customers, by monitoring real-time refit rates, user efficiency, patient compliance, and full transparency of all patient interactions. Our team, dedicated to customer satisfaction, collaborates directly with our customers to interpret and implement process refinements based on this data.
Manufacturer Independent
At sovaSage, we offer products that are not tied to any specific manufacturer. We have created tailored content for all of the most popular masks based on each manufacturer’s guidelines. This approach provides targeted and consistent solutions to help patients address their concerns more effectively.
Branded for DME
At sovaSage, our priority is to assist our customers, who are Durable Medical Equipment (DME) providers, in enhancing their service, increasing their market reach, and maintaining their profits. We achieve this by offering branded products, and we can even include your individual branch branding if needed. This personalized service becomes a representation of your business and gives you a distinct advantage over competitors in the marketplace.
