Customer Testimonials
Watch What Our Customers Say
Read What Our Customers Say
“After partnering with sovaSage’s Jeanie™ platform, we’ve seen meaningful improvements in both our clinical workflow and patient experience. Our therapists are now spending significantly less time to none on routine therapy maintenance calls, allowing them to focus on higher-impact interventions. We’ve also noticed a reduction in physician follow-up cancellations, thanks to more proactive compliance monitoring and timely interventions. Additionally, the ability to receive detailed escalation notes and access real-time compliance percentages at the click of a button has greatly reduced the time our technicians spend troubleshooting. Most importantly, patients are reporting a higher level of satisfaction with their therapy experience, reflecting the platform’s value in supporting both clinical teams and patient outcomes.”
– Kevin J.
“Before sovaSage, we were struggling to keep up on our compliance tasks, which limited our capacity for growth, both in the volume of patients we could successfully manage at a given time and our resupply potential. sovaSage has been integral in streamlining this process and since implementation, we’ve significantly improved our frequency and timeliness of follow-up, ultimately providing a more positive patient experience and reducing our held AR.”
– Megan L.
“The Jeanie™ program has been a great addition to our business. It has helped many patients through the acclimation process of using a CPAP machine. It has cut down on incoming phone calls and has helped us keep our compliance rate above 70%. Communication with patients is well documented and is easy to refer back to with both patients and referrals.“
– Melissa S.
– Patrick R.
“We use sovaSage TherapistAssist SmartFitTM to manage the selection and fitting for all of our new patient PAP masks. This tool has helped our team of therapists standardize their process, has significantly reduced mask exchanges and improved patient satisfaction. sovaSage has been an excellent partner by providing detailed benchmark and performance reporting which has allowed us to streamline and improve our mask inventory and patient management process.“
– Don C.
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