AI-powered, Just-in-time PAP Set-Ups

sovaStart™ streamlines PAP onboarding with AI-driven guidance + human touch, ensuring patients are set up quickly, RTs save time, physicians stay informed, and your business sees faster compliance and stronger retention.

Integrating Telehealth, AI, Education & set-up into a Seamless First Experience

sovaStart acts as the patients first guide, providing education step-by step, a telehealth coach led walk through of initial set up. From unpacking the machine to ensuring mask seal, sovaStart offers clarity and support when it matter most, with the patients first experience.

Remote PAP Therapy Initiation

  • AI-powered onboarding assistant that guides patients through setup and education.
  • Just-in-time PAP setup to get patients started quickly and confidently.
  • Flexible delivery – in-person, remote, or assisted virtual setup.
  • Standardized education tools to ensure consistent patient experience.
  • Integrated workflow with EHR and billing systems to save time and reduce errors.
  • Automated patient tracking for follow-up and compliance milestones.
  • Customizable branding (white-labeled) to match your DME identity.

Current Challenge

  • Scheduling Bottlenecks – Reaching patients to schedule setup can be a drawn-out process of phone calls and voicemails, delaying equipment shipping and therapy start.

  • Mask Selection Challenges – Without a defined mask choice, some providers send multi-size kits, creating patient confusion, unnecessary shipping costs, and a higher likelihood of refits.

  • Delivery Timing Risks – The 90-day compliance clock starts the moment delivery is signed for and billed, but if training happens later, patients lose valuable therapy time—risking non-compliance and lost revenue.

  • Time-Consuming Education – In-depth PAP training can overwhelm both the patient and staff, consuming valuable RT time and delaying patient independence.

The sovaSage solution

  • Streamlined Scheduling – Automated outreach and flexible virtual and/ or in-person options get patients scheduled faster, reducing delays and starting therapy sooner.

  • Precision Mask Selection – Integrated with sovaFit™ to choose the right mask before shipping, eliminating guesswork, cutting costs, and avoiding unnecessary refits.

  • Optimized Delivery & Training – Aligns equipment delivery with onboarding so the 90-day compliance window starts with immediate, effective use—not wasted time.

  • Efficient, Standardized Education – AI-guided training ensures every patient gets consistent, easy-to-follow instructions while freeing RTs to focus on higher-value care.

Licensed respiratory therapists
(state dependent)
Provider dashboard
Simple telemedicine consult
using doxy.me
Direct integration with
sovaGuide featuring Jeanie

Customized patient educational content, branded for provider

Accredited licensed respiratory therapists (state dependent)

Detailed documentation of virtual patient interaction with digital signature

Manufacturer agnostic

Provider dashboard

Simple video telemedicine consult using doxy.me

Direct & seamless integration with Jeanie™ Compliance Management Platform

Telehealth Integration with doxy.me

Join our webinar

Initial compliance is important and JeanieTM is the tool to help your patients get there. But what happens after the initial 90-day compliance period?

Join William Kaigler, Caryn Plessinger, and Andrea Hansen, on Thursday, February 8th at 2:00pm EST to find out how JeanieTM can dramatically increase patient adherence, reduce waste in CPAP mask-fitting, increase your staff’s productivity, and boost patient profitability like never before!

Fill out the form below to reserve your spot.