TherapistAssist™ DME Solution

Manufacturer Agnostic Approach

The sovaSage TherapistAssistTM software is the only truly manufacturer independent solution. Our software ALWAYS selects the best option for your patient to optimize clinical outcomes. Masks are selected, from an inventory list which is approved and controlled by each DME, and selected from all of the most popular options and manufacturers in the market.

Comprehensive Workflows

The sovaSage TherapistAssistTM software is, by far, the most comprehensive and versatile solution available. Our software supports your work process rather than forcing you to adapt to ours. 

The following processes are supported by TherapistAssistTM and require no special equipment:

Remote Mask Selection and Fitting

Our virtual mask fitting workflow allows for quick patient setup by the provider. The patient answers a few simple questions and takes a “selfie”.

Our patent-pending computer vision technology supports the simplest and most accurate digital mapping of the patient’s face and head available. No 3D scan is required, no awkward patient requirements like holding the phone a certain distance from their face and no application to download.

The provider receives a report within seconds, providing a full documentation of the patient mask options and a full menu of sized masks to be chosen from, thereby empowering the user to make fast, accurate and effective treatment decisions that are right the first time!

In-Person Mask Selection & Fitting

While the huge majority of patients have become extremely comfortable with remote (or virtual) communication with their providers, that is not always the case, and what happens when a patient walks into your store? They deserve a perfectly fitted and scientifically selected mask as well. Fortunately, the sovaSage TherapistAssistTM software can be used on any tablet device (regardless of brand) using a simple and extremely easy to use web interface. The end result is a fast, accurate and standardized fitting for all of your patients, managed using the TherapistAssistTM software platform regardless of how and when the patient is engaging with your staff.

Assisted Virtual Mask Selection & Fitting

Finally, sovaSage offers a provider assisted workflow that allows the provider to ask the patient questions, usually during the initial patient intake process on the phone. The script is customized depending upon the patient script and experience with PAP therapy and the provider answers the questions with a few simple clicks on their computer.

The beauty of our unique assisted virtual method is its speed and simplicity. The mask recommendations are available instantaneously, even before the patient uploads a picture. The patient, on the other hand, just responds to a request to upload a photo – making the process simple, fast and easy for the patient.

All three methods leverage the same software and no special equipment or hardware. The provider – patient interaction is supported in every case and based upon the patient needs, not the needs of the software.


The sovaSage TherapistAssistTM software provides the most comprehensive and accurate mask fitting solution available anywhere. Our patent-pending solution helps your team provide the best possible mask, with the best fit the first time. The end result is that our customers rarely have to manage a mask exchange (typically less than 5% exchange rate).

However, if a patient requires a mask exchange, the sized mask recommendations are retained for 89 days in the sovaSage software. This means that a mask exchange process can be completed within minutes on the phone and requires no additional input from the patient. An exchange could not be easier!

Mask Refits

Once a patient is fitted, using the sovaSage TherapistAssistTM software, a new mask may be selected for the patient with no additional steps required for the patient, as long as there are no significant changes in their condition – and this takes changes in formulary or new mask introductions into account when selecting the best possible mask for each patient, always optimizing to the best option for each patient.

Sleep Fingerprint Referral Process

Once the sovaSage TherapistAssistTM software has been used to select and fit a PAP mask, the digital profile, characterizing the optimal mask for each patient may be transferred from diagnostic to therapeutic providers with a simple referral code.

This process allows the sleep lab, the physician and the DME to access the information required to facilitate and support each patient’s therapy instantaneously.

No other company has anything like this!


We integrate with various billing software platforms. Comprehensive integration includes the following:

  1. Automated patient upload
  2. Configurable communication options
  3. Sized mask recommendations uploaded to billing software
  4. Automatic update of mask selected

With end-to-end integration option, the provider need never log into the sovaSage TherapistAssistTM software!

Differentiators – Why we are better!

There truly is no competitive solution that comes close to the sovaSage TherapistAssistTM solution. The points of differentiation are wide and numerous! Here are a few reasons why we are the only choice:

Patent-pending computer vision technology

Our patent-pending computer vision technology is simple for the patient, and requires no special technique other than taking a selfie. No special equipment, no app to download, no special instructions and no complicated approval of the photo.

The only algorithm that measures all critical dimensions of your patient’s face and head using three separate algorithms ensuring the most accurate cushion and headgear frame fitting available.

Simple & efficient transfer of mask fitting profile

Once fitted using our product, your patient’s “Sleep Fingerprint” can be securely transmitted from lab to physician to DME, allowing for seamless and instantaneous mask selection at every level of care.

Manufacturer independent selection

Our software recommends the mask most likely to work best for your patient. We do not enter into volume agreements with manufacturers or recommend only one brand of mask. We are the ONLY company that can say this.

Comprehensive workflow

Our product supports in person, remote or assisted mask fittings, all with no special equipment required.

Most accurate mask selection algorithm

For patients who have had experience with PAP therapy, our patent pending software evaluates their preference including their previous mask experience. We are the only solution with such a comprehensive algorithm and this is part of why we have such low exchange rates.

Mask Fit Score

Selecting the best mask is not always a black & white decision. We assist the clinician by providing transparent output to each patient and each mask’s “Fit Score” (algorithm), thereby empowering the clinician to make the best possible decision for each patient.

Provider custom branding

Your reputation is the most important asset that you have. Why put another company’s name in front of your patients? The sovaSage TherapistAssistTM software is custom branded for each DME provider and may even be branded separately based upon location.

It’s time to change sleep apnea therapy – forever!

Join our webinar

Initial compliance is important and JeanieTM is the tool to help your patients get there. But what happens after the initial 90-day compliance period?

Join William Kaigler, Caryn Plessinger, and Andrea Hansen, on Thursday, February 8th at 2:00pm EST to find out how JeanieTM can dramatically increase patient adherence, reduce waste in CPAP mask-fitting, increase your staff’s productivity, and boost patient profitability like never before!

Fill out the form below to reserve your spot.